Class 12 Hotel Management Front Office Department Notes and Important Questions
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Notes for Class 12 Front Office Department (Hotel Management) are shown above.
Practice
Important Questions
How would you suspect the suspicious guest in hotel as a front office staff? State any two points.
Which section of accounts department collects hotel’s outstanding amount?
A credit card is a payment card that allows a user to borrow money from a bank to make purchases and repay it later.
What is occupancy ratio?
Discuss the procedure of normal guest check-in and check-out.
What would you ensure while accepting payment from a credit card? Mention any two points.
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Exam
Past Question Analysis
Historical exam-pattern data from past NEB question papers — not a prediction of future questions.
6
Question Items
3
Papers Appeared In
| Year | Question Items |
|---|---|
| 2083 | 3 |
| 2082 | 2 |
| 2081 | 1 |
Also appears in 3 model questions (not counted above — model sets aren't actual NEB exam history).
This page covers Front Office Department, chapter 1 of 6 in the Class 12 Hotel Management syllabus set by the National Examination Board (NEB). 11 important questions for this chapter are available, each with a model answer.
For subjects like this one, examiners tend to reuse similar question patterns year to year — comparing this chapter's important questions against recent old NEB papers is one of the more efficient ways to revise.