Privacy Policy

When you register on NEB Exam, we collect your name, email address, and optionally your phone number. We also record your subscription tier and class level to personalise your experience.

We automatically collect basic usage data such as the pages you visit and study sessions, used solely to improve the platform.

Your information is used to:

• Provide and manage your account and subscription
• Process payments via eSewa (when enabled)
• Send important account notifications
• Improve and personalise the platform
• Respond to your support requests

We do not sell your personal data to third parties.

Payments are processed by eSewa, a third-party payment gateway. NEB Exam does not store your payment card details. Please review eSewa's privacy policy for information on how they handle payment data.

We use minimal, essential cookies to maintain your login session. We do not use advertising or tracking cookies.

We take reasonable measures to protect your personal information. Passwords are hashed and never stored in plain text. All data is transmitted over HTTPS.

Your account data is retained for as long as your account is active. You may request deletion of your account and associated data by contacting us at nebexamofficial@gmail.com.

NEB Exam is intended for students aged 14 and above. We do not knowingly collect data from children under 14. If you believe a child has provided us with personal information, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Significant changes will be communicated via the platform. Continued use after changes constitutes your acceptance of the new policy.

For any privacy-related queries, contact us at nebexamofficial@gmail.com.